[Sedna1994]

Hi i have a problem i have astel kern sr35
But from today the Dac Switch Mode from Dual to Quad Not work i mean I not can hear anymore a difference same thing for Dac Filter .
what could it depend on?
Maybe i need charge? Now is on 20%
Thank you for your reply

 

[tirezege]

.

I had this problem two times on my sr25 MkII in one and half year. Another owner told that he had to change the battery 3 times. So be prepared to change it regularly.

Battery charge management is not smart on the sr25. The player heats up during charging, which would be understandable if it were an ultra-fast charge, but not when charging for 2.5 hours. The player is also hot during playback, which is not normal either.

I had intended to buy a top-of-the-range model, but I've lost confidence. In Europe, the after-sales service took 2 months to send me back the player and 2 months later the battery was swelling again. A&K, what a shame !

I decided to use my own solution to solve the problem. Since then, there's been no heating up when using or charging, and no swelling of the battery for 9 months now, when I've been using it every day.

Hello,

Can you please share what your solution was? In my case, my battery is swollen yes and I contacted official distributor in Istanbul(I live in Turkey). They took my device and kept me waiting for 2 months. In the end they let me know that they can not import lithium batteries due to the custom rules in Turkey. And as an end customer, I can confirm that I can not purchase lithium batteries from Aliexpress or anywhere else. So my only solution is to buy it and send it to a friend who lives abroad for him to bring it to me next time he comes to Turkey.

But I would rather go for a shorter route if there is a battery hack or something. I've seen a video about Samsung battery being used as replacement, did you do that? Or purcased a spare battery? If so can you provide me a link?

And @JasonNYC I doubt it but anything you can do to help me on my case?

 

[JasonNYC]

Hello,

Can you please share what your solution was? In my case, my battery is swollen yes and I contacted official distributor in Istanbul(I live in Turkey). They took my device and kept me waiting for 2 months. In the end they let me know that they can not import lithium batteries due to the custom rules in Turkey. And as an end customer, I can confirm that I can not purchase lithium batteries from Aliexpress or anywhere else. So my only solution is to buy it and send it to a friend who lives abroad for him to bring it to me next time he comes to Turkey.

But I would rather go for a shorter route if there is a battery hack or something. I've seen a video about Samsung battery being used as replacement, did you do that? Or purcased a spare battery? If so can you provide me a link?

And @JasonNYC I doubt it but anything you can do to help me on my case?

I left a message for our global repair head. Once I have more info, I will follow up with a PM. It is currently the weekend in Korea, so I will need to wait until Monday for a response.

 

[JasonNYC]

Hello,

Can you please share what your solution was? In my case, my battery is swollen yes and I contacted official distributor in Istanbul(I live in Turkey). They took my device and kept me waiting for 2 months. In the end they let me know that they can not import lithium batteries due to the custom rules in Turkey. And as an end customer, I can confirm that I can not purchase lithium batteries from Aliexpress or anywhere else. So my only solution is to buy it and send it to a friend who lives abroad for him to bring it to me next time he comes to Turkey.

But I would rather go for a shorter route if there is a battery hack or something. I've seen a video about Samsung battery being used as replacement, did you do that? Or purcased a spare battery? If so can you provide me a link?

And @JasonNYC I doubt it but anything you can do to help me on my case?

@tirezege I sent you a PM.

 

[maico996]

Anyone else have this issue with their SR25 and Amazon Music?
When I try to go to Artists in my library and select Downloaded, I get this error:

All of my music is downloaded to a memory card. When I select Reset All Filters I get the endless spinning circle:

I don’t have any issues playing downloaded music sorted by Songs or Play Lists:

Both the OS and Amazon Music are the most current “official” versions. Any ideas @JasonNYC ?

 

[JasonNYC]

Anyone else have this issue with their SR25 and Amazon Music?
When I try to go to Artists in my library and select Downloaded, I get this error:


All of my music is downloaded to a memory card. When I select Reset All Filters I get the endless spinning circle:


I don’t have any issues playing downloaded music sorted by Songs or Play Lists:


Both the OS and Amazon Music are the most current “official” versions. Any ideas @JasonNYC ?

I would suggest logging out of Amazon Music and logging back in. If that does not work, try removing Amazon Music app and install again. You can also get the latest version of the app (not sure what version you are using now) and sideload it onto the player. You can download the APK from a third-party site like APK Pure.